JB
Jimmy B
1 reviews | Active since May 2019
23 Mar 2025, 09:02
Bad servvice
Ordered and paid for an e-sim. VODCOM stated 4 hours it is now 24hours later and still no e-sim.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Mar 2025, 09:03 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Mar 2025, 09:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Mar 2025, 09:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2025-03-26 at 14:07:07 you have confirmed you will visit the Vodashop over the weekend over this weekend regarding the eSim sim swop. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2025, 09:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2025-03-26 at 14:07:07 you have confirmed you will visit the Vodashop over the weekend over this weekend regarding the eSim sim swop. Regards Vodacom Consumer Website Team
Best regards,