Bad Servive, they dont wand to refund me

<p>I was debbitted R818.05 (20/09/2016) which was more than i was suppossed to be debitted because the contract I have with them is for R558.00 called the customer care, no one could explain what the extra money was for and I requested to be refunded. I was promised a refund. weeks went on by and no refund, called again, I was told that they were going to give me a 1 gig which i never requested and way less than what is owed, called again and told them I do not want the data but my money back, again promised that i would be credited what owed to me (818.05 - 558.00 = 260.05) R260.05 as a credit not back to my account for the next billing cycle, which never happened in october, again nothing happed after the debit date in october, I again called them told them that since they are failing to deliver on their promises I no do not want the credit not to the cellphone account but my money back as was the initial request. again another promise. another debit date came in november and no refund nor credit note, called them again and demanded a refund, was promised that refund on Thurday (24/11/2016) but unsurprisingly nothing happened and only today 27/11/2016 i get a message that a credit note has bee processed of R130.07, which is again less what is owed to me!!!!! which is a plain insult Vodacom is is just a ******* and their service sucks!!!!!!!!</p>