1 reviews | Active since Nov 2016
<p>in september i bought a phone from vodacom and on the 16th of december i sent it to vodacom jabulani mall for repares and since that date i have not received my phone. i then enquired on the 31st of october 2016 and they told me that my phone was ready for collection when i arrived there they told me that it was not there and it would come back on the next day i then had to call again using my airtime to call and they told me it had arrived and i asked them to either send it to the shop outlet in alberton city as i cannot come there again because im working. they said they would diliver it to my place but never did so and i never received any n otification that my phone was back.</p> <p>for the two weeks that i did not have a phone i did not receive an complementary phone while my phones wasnt working and i had to be phoneless for that time, which led to me almost loosing a good employment opportunity as i could not access my calls and emails.</p> <p>i am very frustrated with vodacom because i did not get any service even their call centre staff was rude and also the staff at vodacom jabulani mall.</p> <p> </p> <p>thank you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.