BAD SERVICES PROVIDED BY VODACOM

Vodacom services are really really bad. For the past week I have been trying to cancel my contract and reduce the services that I “apparently” subscribed to but I have no success. Every time I call the the Vodacom call center at 082 135 I keep getting different people and they all claim that they can’t help me I must call customer care. So they put me on hold for minutes until the phone drops and some of this call agent are very rude. How am I suppose to get help or even end my contract if the call agents refuse to assist. Now my account is in arrears because I can’t get assistance, I even went to a Vodacom shop at the Groove mall they couldn’t even help me. They told me to call this number 082 135 the is nothing they can do for me. I’ve called this number a thousand time but still I have not received any assistance. It’s the beginning of the month again and they have charged me again on some more services I didn’t request... so what am I suppose to do now.... Vodacom provides a bad service for the clients I would not advice anyone to take up they contracts because the moment you want to leave they give you the run around and add unnecessary subscriptions to you account.