Bad services - no action

<p>hi, i upgaded on the 29th of Oct'16. only after numrious calls and fithing it came into effect on the 1st of Dec'16. i never recieved my promostional 10gb data, but they did back date bill me and i paid twice for my subscription fee. on the 31st of Dec'16 i had 20gb of data which was valid till the end of May'17. i did double check this because i had to work on the 2nd of Jan to make my dead lines for work. on the 2nd i had no data. i phoned again and as per there systems i only had 2gb promotional data that ended on the 31st of Dec'16 and 100mb of data for Jan'17. they said they will activate the 10gb data as i never recieved this and will have it with in 3 hours. it never happend and i mosed my deadlines at work because of this. it has been more that 24 hours and this is still not resolved. this morning when i whated to make a call i have no airtime as i my airtime was not loaded for the month of Jan'17 as well. i phoned again. after 60min they drop the call on me and after the 3rd time i finally came through where i was advise i had airtime loaded on my phone. i checked again and there is nothing everthing is at zero. i can't phone have no data and all i'm getting is sorries and apologies but no action</p>