1 reviews | Active since Jan 2017

22 Jan 2017, 10:56

Bad services /neglecting customers

<p>Only pay attention to customers buying, no regard or service for those needing tech support. Waited over 35 minutes and didn't even see the technician's face. Nobody even bothered to update us as to how long we'll wait before he comes.</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Jan 2017, 11:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team