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Noreen A

1 reviews | Active since Aug 2014

08 Jul 2020, 21:51

bad services from vodacom

I had a two year cell phone contracts with Vodacom which expired the first week in June 2020. On numerous occasions I have contacted the company to ask them to cancel my services. Every-time they told me it will stop end of June I told them I wanna go on prepaid Early in July they deducted again this time an amount of R135, Heaven knows for what as no airtime was loaded on my pH I really want no more dealings with Vodacom and I never gave them permission to deduct for prepaid as i want my number t be ported to pre-paid.

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2020, 09:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team