CO
Chantelle O

1 reviews | Active since Apr 2018

04 Apr 2018, 16:50

Bad services - Deliver on your promises Vodacom

Upgraded 2 years ago and upgrade came with a gift - never received it. Upgraded now and was supposed to receive a speaker with my I-phone. I should have known I would not receive it. Phoning Vodacom is no help either. Reminder to self. "Next upgrade/contract not to be done through Vodacom"

0
Replies (3)
Vodacom
Vodacom's reply04 Apr 2018, 20:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CO
Chantelle O's update06 Apr 2018, 14:55
Reviewer Update
How long does it take for a consultant to make contact!! Again, bad service from Vodacom!!!
Vodacom
Vodacom's reply10 Apr 2018, 14:33
Official

Hi Sharelle

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

RJ