TH
Thandazil H

1 reviews | Active since Jun 2016

11 Aug 2016, 12:05

Bad services at vodacom call centre

<p>Last time I wrote about vodacom about they don't want to re activate my numbers vodacom send the email that I must go back to shop and re activate my numbers and I did that on 3 July they told me they will did it I phone them on 21 july i speak to Dineo she told me that my re activation is in progress añd on 5 August i spoke to Nobuhle she told me that they will re activate my numbers with 5 to 7 working days on 11 August i got a call from vodacom and a lady name was vuyelwa she told that she can not re activation my account can please help me with this it is long process because my re activation was suppose to be in April and now is more than 4 months waiting but they is no help</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team