MP
Mosebjadi P

1 reviews | Active since Nov 2022

29 May 2025, 15:51

bad services

Good day Mosebjadi Kindly note that this is an individual line 2782******7, Please contact *** or *** to load cancellation.

Please note that that service request will now be closed as we've redirected you to the relevant department.

Kind Regards, Kgaogelo

________________________________________ From: Mosebjadi Pitjeng Sent: To: *** Cc: *** Subject: Re: FW:

You don't often get email from m************co.za. Learn why this is important

This email was sent from outside our network. Please verify if the sender is trusted and be cautious of suspicious links or attachments. If you are unsure, kindly use the Report button to submit the email. Good Day Trust you are well. I just called your call Centre today and was advised that my contract is not ending which come as a surprise as this contract started in July 2023 as per above quotation. I called your call Centre this year January 2025 to active my caller ID on the number 2782*******7 but now there are telling me that I took out a new contract ,this doesn’t make any sense and I need an investigation to be done as well as feedback . Account number: I4******1-0 contact number 0*********2. Your assistance will be high appreciated.

0
Replies (1)
Vodacom
Vodacom's reply30 May 2025, 08:17
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team