Bad services

I did an upgrade on the 26 of September 2019 phone was send back on the 3rd of October 2019 due to wrong colour ram came and collect the handset was checked in by vodacom warehouse on the 4 of October by the name of shane vodacom blocked my calls to make any contacted with them up to know no fone no answers I had to borrow my daughters fone to get hold of them today vodacom gave me and excuse again the phone was booked in by vodaworld for repairs 2 minutes later they told me shane only came on duty today and they will checked why didn't he booked the phone back in customercare,upgrades,cancellation department was very rude yes I was also rude frustrate and still is cause I'm with vodacom for years and never skipped one debit order but that's they way they are treating customers they fast to say all calls will be recorded wish they want to go back and listen to their staff how they can answer clients I'm over vodacom and their staff I'm cancelling al my contracts even if Im still responsible for payments I will and are going to stop my debit order so please vodacom close your doors cause this are the first of many complains about your bad service