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jeanne I
1 reviews | Active since Sept 2014
07 Oct 2018, 18:04
Bad services
I'm extremely upset with vodacom fibre firstly we waited a long to to have it installed then they forgot to bill me and put everything in one bill which I did not expect so did not budget now I'm sitting with this issue and I have 3 accounts with vodacom been with them for years but I want cancel everything how do you forget to bill a consumer then put in one bill!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Oct 2018, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2018, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Oct 2018, 10:05Dear Customer
Kindly note that we were unable to make contact with you. Please call *** for any further assistance.
Regards
Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2018, 10:05
Official
Dear Customer
Kindly note that we were unable to make contact with you. Please call *** for any further assistance.
Regards
Consumer Website Team
Best regards,