bad services
<p>I opened a contract with vodacom at woodmead store they had a promotion of Samsung j2 cellphone you pay 199 per Months and the other sim card is free you get 55 rand airtime free for 24 months only to findout it was a lies they billing me for the other simcard where they activated 250mb which I didn't sign for I feel vodacom network is ripoff they rob people am very angry I regret the day I took that contract I went to the store where I open the contract no help even vodacom itself won't help they opened cases and close them with no answer .</p> <p> </p>
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Replies (2)
Vodacom's replyOfficial
29 Mar 2017, 15:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Mar 2017, 15:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Mar 2017, 12:06Dear Emelda
We were unable to make telephonic contact with you regarding your account query.
Regards,
RJ
Best regards,
Vodacom's reply31 Mar 2017, 12:06
Official
Dear Emelda
We were unable to make telephonic contact with you regarding your account query.
Regards,
RJ
Best regards,