MN
Michael N

1 reviews | Active since Feb 2014

02 Mar 2017, 11:59

bad services

<p>It's nearly two months and I'm still struggling to process my upgrade I've had the worse service it's the third complaint I've logged just received a email saying unable to get hold of me. Calls Beening dropped incorrect information giving worse service even my complaint doesn't get adressed even when I provided a number I just cancelled one of my contacts today due to bad service don't want to upgrade that number any more but will keep the one in process until further notice will not be recommending any one to Vodacom</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2017, 12:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MN
Michael N's update16 Mar 2017, 13:39
Reviewer Update

Thanks for still responding to the complaint its much appreciated to level if service I've received and that my complaint as a customer doesn't concern the company in any way please keep up the good work as customers feedback is the least of the concern.