Bad Services
<p>I have been trying to make contact with 2 vodacom branches today since 8 this morning, 1 February 2017 and to date not one of the branches has answered their calls. And when i tried calling the customer care line i had to hold the line for 30mins.</p> <p> </p> <p>This is what i call terrible customer service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,