IA
IMran A
1 reviews | Active since Dec 2016
21 Dec 2016, 09:56
Bad services
<p>Hi my name Imran .few days ago I try to app**** online new contract. But I chose wrong phone. Than I phone to vidacome and confirm please cancelled that I will go to shop and chose my own device.she say that did not go through so I must not wori.I feel okay and now 2 day I go to Vodacom shop capegate they show I been declined so can't app**** I try to Vodacom call center but seems nione interested to help me.now really big name have bad services. everyone on call center say online people can help only but I trying trying no and nothing. And there no resin to decline I have good profiles </p>
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Vodacom's replyOfficial
21 Dec 2016, 10:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Dec 2016, 10:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,