TS
Thereza S

1 reviews | Active since Aug 2016

17 Aug 2016, 08:29

Bad Service - You wont believe it...

<p>So i dont know if you remember my Concern that i raised 2 days ago.. (We went to Northam Vodacom Shop to renew our contract) We ordered a Note 5 + Gear, then they sold the phone to someone else because they were still waiting for the gear but then the gear arrived 2 days later but the phone was sold and then they said we must phone again and again and again this went on for 2 weeks. So this morning my Husband phoned the Store to hear if the phone was delivered only to find out that the Note 5 is now discontinued... That right after they sold my phone to someone else because they were still waiting for the gear.. now they say they cant order it anymore as the note 5 is discontinued - can you believe this!!! AND AFTER 2 POSTS ON HALLO PETER - VODACOM DIDNT EVEN COME BACK TO US...</p> <p>Talking about bad service..</p>

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2016, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team