CN
Chris N
1 reviews | Active since Jan 2019
14 Jan 2019, 23:37
Bad service with vodacom
I took my phone for repairs @the Westwood shopping center vodacom which is the shop I bought it at. So I took my phone for repairs on the 12/11/18 and I was told to come back after 7 working day for collection. Up until this day 14/01/19 my phone isn't back and every time I go to the store they keep telling me stories that it's still not back they trying to get me and new one and stuff.
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Replies (2)
Vodacom's replyOfficial
15 Jan 2019, 07:04 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2019, 07:04
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Jan 2019, 08:39 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***(free from a vodacom sim) for any further assistance. Regards Consumer Website Team
Vodacom's reply15 Jan 2019, 08:39
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***(free from a vodacom sim) for any further assistance. Regards Consumer Website Team