1 reviews | Active since Apr 2013
Bad service with Upgrades, Vodacom in General
<p>I was with Autopage celluar, Vodacom has taken over our accounts in the last three months. Autopage said all our contracts would stay the same and nothing would change. My upgrade date was due on 20 June, now Vodacom has changed it to 21 July. I forward the proof to Vodacom of the email Autopage had sent me. I logged this call on 11 June and I cant to get an answer from anyone, they past me around. I have the right mind to just cancel this contarc and go somewhere else as I have had nothing but disgusting service form Vodacom, seems like that dont focus on customer service. No one wants to help. I was loyal customer to Autopage from 1999, thats 17 years!!!!!!!!!!!!!!!</p> <p>I have the following ref numbers S3-GXF1E-EV8B2 / S3-GXH2E-E2XP4</p> <p>Wonder how long its going to get someone to get back to me with positive feedbac****!!!!!!!!!!!!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
