Bad Service with regards to Billing

<p>In November 2016 i took out a new contract with Vodacom for a J1 Ace neo phone. The contract was for R249 a month for 24 months.</p> <p>The deal included two J1 phones, which included R200 airtime on 1 simcard and R45 on the other.</p> <p>The contract was fixed for R249.</p> <p>Every month my bill does not come to the agreed amount.</p> <p>I have called the customer care over four times to query the billing and every time the agent said they will get back to me and did not.</p> <p>They sms me saying they will credit note me but every month the bill is higher.</p> <p>I went to the store three times and they could not help me.</p> <p>Vodacom has wasted my time and are overcharging me!! </p>