MG
Marion G
1 reviews | Active since Oct 2018
04 Mar 2025, 15:49
Bad Service with no assistance.
3 4 days ago I wrote review regarding Vodacom's bad service. I got the response that a consultant will call me back.
Got a call, I was not able to attend the call at that time. They have not bothered to call again. I AM NOT ABLE TO CALL BACK AS VODACOM HAD BLOCKED MY NUMBER! Its just the worse service I have ever gotten. I asked them to cancel my contract, and they went against what I said and now I can't get any service or assistance in how to resolve a matter.
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Vodacom's replyOfficial
05 Mar 2025, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team