Bad service Windermere
<p>We have had bad service from Vodacom in Windermere Centre from the beginning. First was given incorrect sim card and had to go back again. Then LG G5 se handset froze and because happened on the weekend could not be replaced straight away. Only received a new handset on the tuesday but not same colour. Then had to still get CLI etc activated (whihc was obviously not automatically done) to be told the account is in arrears and will not be activated - brand new contract? Amazingly the porting of the number happened very quickly but everything else has been a nightmare. This is also not the first time had problems with the same sales lady at Vodacom so will definitely not be going back there again in a hurry!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Hayley Ann Munro
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Best regards,
Good Day Hayley Ann Munro
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Best regards,
