Bad Service, Vodacom Shop and Repair Centre Century City - Canal Walk

Hi, I need your assistance please.

I placed an order for a Huawei P20 pro and a Huawei Watch 2 on the 19th April at the Vodacom shop and Repair Centre Canal walk for my Contract.

I then collected my Huawei P20 pro on the 21st April. I was then told that they do not have stock of the Huawei watch 2 and that they will receive it from another store within the next week.

I have called the store numerous times and have left messages for the sales person (Robyn) to call me back and she refuses to call back. I even went to the store on Thursday the 3rd of May to get feedback but Robyn could not provide feedback while I was there, she promised that she would provide feedback before 9pm on the 3rd May. After not receiving feedback again, I called and left a message for the manager to call me back with feedback ASAP and not even the manager called.

I feel that the service from the store is pathetic and that Robyn and the management are ignoring me.

I expect my Huawei Watch 2 to be delivered this week.

Please tell management of the store to call me as I do not want to deal with Robyn. I need answers!!

Regards, Morne Carelse