Bad service, Vodacom online service

Item: Vodacom
Rating: 1
Author: Vanes M

I upgraded my contract with vodacom. It was a month ago and still they did not deliver my new phone. When I phone them they say that it will be delivered soon. Today the couriers phoned and said that they are at the address and believe it or not, Vodacom gave them the wrong address. No I am going to wait another 2 weeks. That is pathetic. Vanessa Moore

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Replies (1)

Vodacom's replyOfficial

20 Aug 2020, 09:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply20 Aug 2020, 09:13

Official