Bad Service - Vodacom Online (BEWARE !!!! BAD SERVICE)

<p>So disappointed in Vodacom Online.</p> <p>Ordered my upgrade on Friday (02/12/2016) online (internet) as they encourage us to do.</p> <p>On Tuesday RAM came to deliver my upgrade without making an appointment. The RAM delivery guy could not wait 5 minutes for me. After many phone calls finally got hold of RAM and my phone was delivered. But here the fun started.</p> <p>I've ordered the new special, Samsung S7 700 minutes, 1Gig with free Samsung Tab 3 and 250 MB. </p> <p>The simcard for my new phone was not a nano sim so I had to go in store and pay R70 additional to get a nano simcard (this was the advice after numerous phone calls to Vodacom online).</p> <p>Trying to activate the Tab 3 sim. What a disaster, after 5 hours of phone calls they said my sale does not show on the system (Vodacom online services) then the next agent said the Tab 3's sim was not Rica I have to go back to any store. I waited now 70 minutes at a Vodacom store for the consultant to tell me Vodacom Online (apparently Vodaworld Midrand) made a mistake and did not activate the Tab 3 on my new deal at all. </p> <p>Now, after 3 days of struggle, plenty phone calls and 2 visits to a Vodacom store ... I am so disappointed that I ever tried to upgrade online! If I did not have active Vodacom Contracts I would have cancelled all my Vodacom contracts!</p> <p>Regards</p> <p>Very disappointed Vodacom online customer.</p> <p> </p>