BAD SERVICE VODACOM ONLINE

I app**** for an online deal on the 6th of Dec 2023. I spoke to Zinhle Danisa on the 6th. she requested my documents which i sent through on the 6th of Dec 2023. I asked her to reply to my message if she got the documents.

on the 7th she responded with the following message:

Good day,

My apologize for the late respond, I have sent the documents to be uploaded. I checked with the back office however they said it will take a turnaround of 1-4 hours to get the results.

C2 General ________________________________________

i again e-mailed 6 other times with absolute no response.

i phoned the online nr and explain to numerous people about this and they either cut you off or just say they cant help me. i spoke to five different people and some of the names i can remember is PUMI and Mandy.

this is really bad service received from VODACOM. I have all the e-mails wrt this matter.