Bad service Vodacom fibre department

What a bad experience with Vodacom fibre connections Department. Horrible experience from a company of vodacom stature. In fact I want to advise anyone thinking of getting Vodacom fibre to think again, they have been sending us from pillar to post,unreliable and empty promises, its been 7 days today, still no connection. Everything is installed but Vodacom is failing to gat is connected despite 50+ calls and thousand escalations, its a heafache that no one deserves. Even the ref number they gave me on Monday, *** is useless because everytime we call they give us new reference for escalation and they never come back despite their promises, I have all the names and dates of people i have been speaking to but dololo.