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Pieter Van der Wath

1 reviews | Active since Apr 2015

28 Aug 2025, 12:01

Bad service Vodacom Fiber

I called today to cancel my fiber. I had it from 2022. Now because I want to cancel they want to offer me better rates. Fiber keeps on going off in my erea. Now they want me to pay early cancel fees. According to them I canceled my fiber in Feb and renew it for 12 months. I had taken 24 months contract in 2022. Vodacom you getting worse by the day

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Replies (3)
Vodacom
Vodacom's reply28 Aug 2025, 14:28
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
PVdW
Pieter Van der Wath's update01 Sept 2025, 11:30
Reviewer Update
Still no call or reply from Vodacom
PVdW
Pieter Van der Wath's update08 Sept 2025, 15:39
Reviewer Update
Still waiting Vodacom........