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Paula H
1 reviews | Active since Mar 2021
03 Mar 2021, 07:47
Bad service Vodacom Fiber
We have Vodacom fiber 10mb line. In the past we have had almost no service at times. For the last 3 days we have had only 1mb available to us. We have tried to reach someone to resolve this issue, however I was not able to get through to anyone that could assist with this issue. At this time (cv19) where people are working from home this is unacceptable!!!
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Vodacom's replyOfficial
03 Mar 2021, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team