Bad Service - Vodacom eating 3gb in 3weeks
<p>I am a very unhappy vodacom client. From the 26th April 2017 I bought 3gb of data already. this means it's 3 x R160. Today I contacted Vodacom Customer service about this I was put thougth to 6 people and no one could give me an answer. I was told that I leave me data open which is a lie. All my apps is restricted. I never update my apps unless i'm in a free wi-fi zone. Vodacom has been robbing its clients with data. this is also on their website. your call centre agents sucks plus your services sucks. how the hell can I use 3gb in 2 weeks for Face book and whatsapp only. I will soon get myself another network provider. I need to be refuded.</p> <p> </p> <p>Can anyone please come back to me.</p> <p> ********** 802 </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
no one has contacted me untill now. I dont think i would like to speak to anyone I would just like to be rufunded.
See below complaint page where vodacom has reimbursted the peoples data.
no one has contacted me untill now. I dont think i would like to speak to anyone I would just like to be rufunded.
See below complaint page where vodacom has reimbursted the peoples data.
I cant attached the screen shot
I cant attached the screen shot
