Bad Service - Vodacom (Data & Airtime Purchases)

<p>I have recently moved to a top-up package with Vodacom however since migrating to this package I can not purchase any airtime and data from any of their platforms for the last week. This means I canot make calls, receive emails or internet connection. This month I received my R500 airtime top-up however this was absorbed by data charges in 24hrs. I have logged numerous calls with their call centre and requested assisttance from my local Vodashop at ****arney, Johannesburg. This has been a fruitless task as everytime I follow-up ****arney, Vodashop informs me the problem has been resolved.</p> <p> </p> <p>The latest internal reference number is INC ********** 2030.</p> <p> </p> <p>I can not even purchase airtime or data from any retail shop because it denies access to buy.</p> <p> </p> <p>This is absolutely unacceptable and most inconvenient and it seems Vodacom just does not care to resolve my issue. This is the worse service I have ever received because it seems as if no one knows what is the problem. Still waiting and very frustrated.</p>