MH
Monica H
1 reviews | Active since Mar 2022
10 Mar 2022, 16:52
Bad service vodacom
Vodacom made 3 contracts on my name without any concent from me. The last one was 3 days ago. To get in contact with them is almost impossible. Now I must do an affidavit and mail it to them. How long will it take for them to solve as the other 2 took me 6 months to cancel.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Mar 2022, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2022, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MH
Monica H's updateReviewer Update
12 Mar 2022, 15:19I did sent the email. 7 to 14 days ....so next month vodacom will run another payment.
MH
Monica H's update12 Mar 2022, 15:19
Reviewer Update
I did sent the email. 7 to 14 days ....so next month vodacom will run another payment.