Bad Service Vodacom Centurion mall

<p>So I went into the Vodacom shop in Centurion mall hoping to get my problem solved but I spoke to a brick wall.</p> <p>I paid my premature cancellation amount on the 30th of November 2016, but to date, I am still being invoiced.</p> <p>I asked the Vodacom person (lady) to please check for me why they are still debit me each month.</p> <p>So the lady said do I have proof that I canceled my contract, so I showed her all my documents (Proof of Payments and the confirmation email from Vodacom that they received my payment and that my contract is closed).</p> <p>So they lady said I must phone accounts department and sort it out with them, now I must do her work nice.</p> <p>I asked her if I can please phone the accounts department from their store phone because I don't want to use my airtime to hold on for an operator, you usually hold on for 30min if you are lucky, with Cell C its 2min max.</p> <p>Then they lady said no I can't use their phone because the battery is flat.</p> <p>I will never recommend Vodacom to anyone.</p> <p> </p>