Bad service Vodacom

Today I turn my self to the HelloPeter platform to tell you about my absolute ********** situation of Vodacom’s customer care service. I have a cellular contract for my student son. It was taken out about 2 years ago It’s a fixed rate contract. In April this year Vodacom went and added 2 extra insurances to this contract UNAUTHORIZED. I have phoned literally 42 times have written them several letters been to their offices in Midrand last trip was 20/09. There attitude is you have to pay the insurance and then we will reimburse you which is not done by the way. On my last trip to Vodaworld 50km away . I spoke to a gentleman and he reassured me my problems with Vodacom would be a thing of the past! Well hello today I got a Sms again from Vodacom saying they are going to cut the line again! The fixed contract amount is paid every month on time. But this utter disrespect from this company has now got to end they are really so inefficient. I hope the read this comment .