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jean V
1 reviews | Active since Oct 2019
19 Dec 2021, 11:42
Bad service Vodacom
have pleace order for 600gb sim only data deal see attachment Vodacom send Ram the wrong personal info and the sim was nor delivered i have followed up 3 times and phoned Ram myself to give the correct info and still the sim was not received. I have phoned Vodacom 4 times and yet there was no effort to fix and resent the sim for me . this is unexceptionable.
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Vodacom's replyOfficial
19 Dec 2021, 20:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2021, 20:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team