CS
Christiaan S

1 reviews | Active since Oct 2020

29 Jan 2022, 16:38

Bad service VODACOM

Vodacom made some upgrade on their towers mid last year in Kuruman. Since then I have poor to none reception where I stay in Kuruman town. I reported this matter with call numbers since September last year. A consultant called me now Saturday 29 January 2022 at 16:20 and said they have to install a booster in my house at my cost of R18 000.00. I told the consultant that I knew that a neighbor received it for free. He said then all he can suggest is that I cancel my contract and go to a different service provider. I am one of your first contract clients and never missed a payment.

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2022, 17:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team