TS
Thandi S

1 reviews | Active since Nov 2016

15 Nov 2016, 17:55

BAD SERVICE VODACOM

<p>Since friday the 11/11/2016 I have been struggling to cancell my contract on my vodacom number ********** 941. I settled all outstanding monies last friday. To date not a single cancellation consultant is able to cancell my contract. All they know is to transfere back to customer care.</p> <p> </p> <p>Please assist and cancell this contract.</p>

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Replies (2)
Vodacom
Vodacom's reply16 Nov 2016, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Nov 2016, 08:45
Official

Dear Mrs Shange,

Your query has been resolved.

Regards,

Cassandra