Bad service Vodacom

After many years as a customer with vodacom it is sad to see how they value their customers. Especially in these times where some of us are not working and not earning. After one of their consultants in the vodacom store in Gardens centre told me my contract expires only in October they decided to charge me to normal rates from July. The consultant Ashwin told me a second time that it is definitely October and send a screenshot of this to Vodacom with my query to waiver this additional amount. Today they say Vodacom changed that date now. This is unacceptable. Will take my business to MTN. Is this how much Vodacom cares about their customers.