Bad Service Vodacom

<p>Good day, I have been dealing with Vodacom since the 31st July 2016, reported my highjacking where my 2 cell phone, wall bank cards, cash R2000, ID and Driving licence were taken from me.</p> <p>The main issue: Vodacom, I called them to block the line and black list the phones, but the lines were not blocked and kept billing me. My outstanding balance was R1690.00 in 28 August 2016 when I called and I was promised a call by the lady name Tiyiko Baloyi whom she promised to call me on the 31 August regarding status of my account. When I made a follow-up on the 04 Sept 2016, I was promised to be called with relevert information, account status, today I havent received a call from Vodacom. I wanna do the SIM Card but Vodacom is totally failing me and their employees dont have customer services and worse of all attitudes. Kindly please assist. Warm regards,</p> <p> </p> <p>Mr. Thamie Biyela</p>