dK
derek K
1 reviews | Active since Dec 2012
19 Nov 2021, 11:29
BAD SERVICE VODACOM
About 10 days ago i sent 5 emails complaining about my poor signal in my new house. Two people have called me, and i told both of them its urgent as i run my business from my cell phone. I expected a quick response,but there has been NO urgency from Vodacom?! Im not able to run my business properly with my poor signal!! If the problem is not resolved this weekend, vodacom can take this as a cancellation order, and ill go to MTN, as MTN have a good signal in my house. Im disappointed in vodacom!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Nov 2021, 14:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Nov 2021, 14:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
dK
derek K's updateReviewer Update
19 Nov 2021, 17:25Make contact with you... in due course... a typical delaying tactical answer! Contact me NOW!!!!! ITS AN URGENT MATTER!! OR, DONT WORRY, ILL CANCEL, AND GO TO MTN!!!
dK
derek K's update19 Nov 2021, 17:25
Reviewer Update
Make contact with you... in due course... a typical delaying tactical answer! Contact me NOW!!!!! ITS AN URGENT MATTER!! OR, DONT WORRY, ILL CANCEL, AND GO TO MTN!!!
dK
derek K's updateReviewer Update
19 Nov 2021, 17:26Not impressed with Vodacoms poor response!!!
dK
derek K's update19 Nov 2021, 17:26
Reviewer Update
Not impressed with Vodacoms poor response!!!