SB
Shashika B
1 reviews | Active since Jan 2024
09 Jan 2024, 16:14
Bad service Vodacom
I asked vodacom to cancel my contracts, both of which I was told were on month to month but they **** when I tool out the contract. I could only cancel one and change to prepaid and the other I needed to pay an early cancellation fee. I'm so tired of Vodacom bad service. I've been a customer for almost 20 years now. And I am done.
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Replies (1)
Vodacom's replyOfficial
10 Jan 2024, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2024, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team