BAD SERVICE - VODACOM

<p>I have been receiving several automated sms messages telling me my Vodacom account is in arrears. On 4 August I contacted the Vodacom Customercare line and had to call twice before being told that I had to call the accounts department to have my account updated. I phoned on 5 August and was promised the problem will be attended to. Today (8 August) I again received the automated sms and it was rather rude. It informed me that my account will be block if I did not pay immediately. I phoned the accounts department again only to be informed that they see that I have paid. My account was NOT updated as they promised on Friday. This is unacceptable. I feel that this is very bad service from a company that claims to be the best in the business.</p>