Bad service Vodacom

Item: Vodacom
Rating: 1
Author: Marina S

I want to cancel one of my Vodacom numbers, (I have 4 in total), but I cannot reach Vodacom by phone, email, their app, anything. Why do they not answer any calls? Is it because I want to cancel something?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Oct 2023, 07:45

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Oct 2023, 07:45

Official