1 reviews | Active since Mar 2017
Bad service vodacom
<p>My contract with vodacom, which every month I pay only R583.48, but this month I received an invoice that is starting that I have to pay now R832.48.</p> <p>my statement state that I have 1 free Gig promotion for Three months for R 218.42. Which I didn't even get it and no one told me about it in the first place and it stated free on my statement </p> <p> </p> <p>I Started calling vodacom from the 12 march 2017, to correct my statement, up until today nothing has been done and vodacom debted R832.48. Which is money I didn't budget for. This is a bad service and is Day light ******* !!!!! Need my money back Vodacom </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Wilhelmina
As per our discussion, your query has been resolved.
Have a pleasant day further!
Regards,
RJ
Dear Wilhelmina
As per our discussion, your query has been resolved.
Have a pleasant day further!
Regards,
RJ
Dear RJ
from the response you gave me the last time and the results I'm seeing today on my statement are totally different
I'm still being changed for the free gig??????????
this is totally unextable
Dear RJ
from the response you gave me the last time and the results I'm seeing today on my statement are totally different
I'm still being changed for the free gig??????????
this is totally unextable