1 reviews | Active since Jan 2017
BAD SERVICE VODACOM
<p>I phoned Vodacom customer help line today to request a Statement for my account. Well the lady I spoke to sent me 5 different Invoices for each of my lines. I explained I only wanted ONE Invoice her reply was Of I dont think I have access tio do that then suddenly she sent me a Recon Statement??? I then lost it and said again to her I only want one Invoice for my account. She said "Hold on" but neva came back to me and then cut me off. This is how they behave all the time if you request to speak to their Line Manager they put you on hold then cut you off!!!! I just want to finish with Vodacom as their service sucks.................</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
