bad service vodacom

<p>I have a BlackBerry on contract. In the past year I have had endless problems with the phone and since March I have taken it in to be repaired 4 times. I took in to the vodacom customer care centre at the liberty midlands mall in pietermaritzburg on the 11 Nov and collected it a week later. On collection I asked the consultant what the problem was and she told me she doesn't know , that they just send for repairs and hand back to customer. When I arrived home I switched my phone on and put onto charge only to realize it was still not working. I called the customer care centre the next morning and spoke to the manager. She called the repair centre and they said the phone had been tampered with and therefore they did not fix it. I explained that there was no tampering and I'm still waiting for the manager to get back to me. This is unacceptable from Vodacom as I've had so many problems and they aren't willing to replace the phone even though It's still on contract</p>