MJ
Monique J

1 reviews | Active since Sept 2015

21 Sept 2015, 11:46

Bad Service - Vodacom

Well i called Vodacom on line o do a new contract as my husband contract ended in July 2015 and they changed it to prepaid? and now they said no sorry he can not get a new contact it was declined and how is that possible if the keep calling him to do a new contract and now it SORRY DECLINED and not once did he not pay his vodacom account it was all ways up to date. <br> <br> I think this is utter **** that they don't even try to help they keep sending me from one number to the next.<br> Should it not be that when you want a contract that they do the contract and deliver and pull off the mount monthly cos that is how it was done previously now they just say sorry Declined?????<br> <br> I say this is very bad service i'v been on the phone with them since this morning at 8:30 and still on hold.<br> <br> Thanks Monique <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2015, 14:05
Official
Hello Monique J,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team