WH
Wilna H
1 reviews | Active since Sept 2021
14 Jun 2024, 19:31
Bad service Vodacom!
I have a contract with Vodacom. I have paid them in full on 1 June 2024 the amount of R1903.50, I send a proof of payment to ***. But they don't want to rectify my account and make my account R0.00. I keep phoning them but they don't understand and assist me and cut me off.!
Can someone please assist me with this?
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Vodacom's replyOfficial
16 Jun 2024, 14:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jun 2024, 14:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team