FE
Fanus E
1 reviews | Active since Feb 2020
10 Mar 2022, 07:26
Bad Service Vodacom
Be aware of companies that Vodacom use to do upgrades. How did they get hold of my personal information? I was not aware that they use outside companies as the person who phone had all my personal detail and confirmed that they are calling from Vodacom. I am now waiting for 2 weeks for feedback from Vodacom with daily follow ups from my side. Deedless to say they do not even respond to my mails. Worst service ever. I will move all 5 my contract with them to someone else.
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Replies (1)Vodacom's replyOfficial
10 Mar 2022, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
