FE
Fanus E

1 reviews | Active since Feb 2020

10 Mar 2022, 07:26

Bad Service Vodacom

Be aware of companies that Vodacom use to do upgrades. How did they get hold of my personal information? I was not aware that they use outside companies as the person who phone had all my personal detail and confirmed that they are calling from Vodacom. I am now waiting for 2 weeks for feedback from Vodacom with daily follow ups from my side. Deedless to say they do not even respond to my mails. Worst service ever. I will move all 5 my contract with them to someone else.

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2022, 07:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team