1 reviews | Active since Dec 2013
bad service - very unhappy
<p>for weeks/months i have been strugelling to by data for a second number linked to my red business account - phoning about it, emailing (no reply) going to the store, they tried to send a service request which did not work (bad service for the best network in SA???) then an e-mail was sent- received unsatisfactory reply - the next e-mail was that the case was closed without solving the problem - i rep**** why - no answer the ref no is EC-04CF-3O2XOQ RE: ********** 168.</p> <p>you will now likely say that a screenshot of the problem was requested - i did not get that e-mail. screenshot attached - what is the use of an app that does not work - it used to work fine a few months ago</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
the problem is getting bigger and bigger - if i do not get a call and have thios sorted in the next half hour i am going to take this to not only hallo peter but as much medai as i can
the problem is getting bigger and bigger - if i do not get a call and have thios sorted in the next half hour i am going to take this to not only hallo peter but as much medai as i can
got an e-mail that the matter has been resolved - but it has not
got an e-mail that the matter has been resolved - but it has not
please send a reply to my reply e-mail - or i will share on facebook twitter and everywhere else i can
please send a reply to my reply e-mail - or i will share on facebook twitter and everywhere else i can
